Merrick Dog Treat Recall

On May 23, 2018, Merrick Pet Care advised that they are commencing a voluntary recall of several beef treat varieties due to the elevated levels of beef thyroid hormones.

This recall has been completed, and FDA has terminated this recall.
Castor-and-Polluck-Good-Buddy-Prime-Patties-Recall

What’s Being Recalled?

The following products have been affected by this recall:

  • Product: Castor & Pollux Good Buddy Prime Patties Real Beef Recipe
  • Size: 4 oz
  • UPC: 780872510806
  • Best Before Date: 5/1/2017 – 9/1/2019
  • Product: Castor & Pollux Good Buddy Sausage Cuts Real Beef Recipe
  • Size: 5 oz
  • UPC: 780872510745
  • Best Before Date: 5/1/2017 – 9/1/2019
  • Product: Merrick Backcountry Great Plains Real Beef Jerky
  • Size: 4.5 oz
  • UPC: 022808786160
  • Best Before Date: 5/1/2017 – 9/1/2019
  • Product: Merrick Backcountry Great Plains Real Beef Sausage Cuts
  • Size: 4.5 oz
  • UPC: 022808786047
  • Best Before Date: 5/1/2017 – 9/1/2019
  • Product: Merrick Backcountry Great Plains Real Steak Patties
  • Size: 4.5 oz
  • UPC: 022808786078
  • Best Before Date: 5/1/2017 – 9/1/2019

To locate the production code, customers need to look at the lower part on the back of the bag.

There have been no linked cases of illness associated with this recall to date.

What Is Beef Thyroid?

Excessive consumption of beef thyroid can result in common symptoms such as increased heart rate, increased thirst, excessive urination, restlessness, and weight loss.

If a dog consumes too much beef thyroid in a short time span, these symptoms may become more severe and include symptoms like labored breathing, diarrhea, and vomiting.

If you believe your pet has consumed too much beef thyroid, consult your veterinarian as soon as possible.

What Caused The Recall?

The FDA brought the potential risk to the attention of Merrick following a consumer complaint about their dog’s health. The FDA identified that the dog’s health had deteriorated following Merrick Backcountry Great Plains Real Beef Jerky consumption.

The dog’s health had improved over time after restricting consumption and eventually fully recovered.

Message From Company

Below is a statement from Merrick following the voluntary recall:

“Pet owners should know there is limited risk given treats are not intended for full nutrition and should only be occasionally consumed.”

“However, out of an abundance of caution and to maintain trust with our consumers, we are withdrawing all potentially impacted product.”

“We have not received any similar reports to date from consumers about issues with these products.”

“As a company of pet owners and pet lovers, we know our consumers place a tremendous amount of trust in us when their pet uses our products.”

“The quality and safety of our products are the top priority for our company.”

“We apologize to our retail customers and consumers and sincerely regret any inconvenience and concerns caused by this voluntary recall.”

“We are working with the U.S. Food and Drug Administration on this voluntary recall and will cooperate with them fully.”

What Do I Do Now?

The company urges customers to check for the above information to see if they have purchased an affected product.

Consumers affected are asked to contact Merrick at 800-664-7387, Mon to Fri, 8 am to 5 pm CT.

Or email at customerservice@merrickpetcare.com so the company can provide a full refund.

Alternatively, customers can visit: www.merrickpetcare.com/customerrelations to fill out a form and contact details.

U.S citizens that wish to report a complaint about FDA-regulated pet food must do so via their consumer complaint coordinator in their local area.

Alternatively, go to http://www.fda.gov/petfoodcomplaints.

Any Canadian citizens wishing to report any health and safety concerns relating to this product by filling in the Consumer Product Incident Report Form.

You can go back to our list of dog food recalls in the U.S.